Email Send Delays

Incident Report for Tave

Resolved

All messages have dequeued. If you're still experiencing any delays, please message us directly through the help menu.

Posted May 22, 2018 - 18:24 EDT

Monitoring

Delayed messages are currently dequeuing (sending).

Posted May 22, 2018 - 18:00 EDT

Identified

We've identified the issue. New emails should be sending now. We're working on dequeuing the messages that didn't previously send.

Posted May 22, 2018 - 17:25 EDT

Investigating

We're investigating reports of delays in sending emails when using the Gmail integration. Our team is looking into it and will update here once we know more.

Posted May 22, 2018 - 16:32 EDT