Mail Send Delay

Incident Report for Tave

Resolved

This issue has been resolved. Thanks for your patience!

Posted Dec 04, 2017 - 21:57 EST

Update

The message queue has finished dequeuing. We'll continue to monitor any issues.

Posted Dec 04, 2017 - 21:47 EST

Monitoring

Messages in the queue are starting to send again. While the queue catches up there may still be some delay.

Posted Dec 04, 2017 - 21:35 EST

Identified

We've identified the issue and are working to resolve it.

Posted Dec 04, 2017 - 21:31 EST

Investigating

We're currently investigating a backup in the email send queue. We're taking steps to resolve it as quickly as possible. Your messages are queued so there's no need to resend them. When the queue clears, your messages will send.

Posted Dec 04, 2017 - 21:21 EST